Frequently asked questions about IGCSE exam results

Following IGCSE results release dates, many questions arise pertaining to:

• obtaining actual IGCSE certificates date
• what does the grade mean
• what to do with lost certificate
• provisional results
• where to submit queries of results, etc.

We have compiled most of the frequently asked questions after the IGCSE results release dates. Continue reading below to find out more.

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When/where can I get my results?

Cambridge (CIE) releases exam results in January (following the November exam series) and August (June exam series). Your school / exam centre will tell you when your results will be available and how you will receive them. You might need to go to your school / exam centre to collect your results, or your school might give you a password so that you can view your results on CIE’s secure website.

CIE results release dates for International schools

CIE results release dates for UK schools

Please contact your school for information about receiving your results.

Results for private candidates

If you are a private candidate you will need to contact the exams officer at the school / exam centre where you have taken your exams.

Can students view their results online?

Cambridge has created the Candidate Results website, which candidates can use to view their results online.

Cambridge Schools issue login details for Candidate Results Website. If you do not have the login details or have lost them, please contact the Examinations Officer at your school / exam centre. CIE is unable to assist if you lose your login details.

How do I find out my exam results?

All Cambridge students should contact the examinations officer at their school / exam centre for information on results. CIE is unable to inform students of their results directly.

I have lost the username and password for the Candidates Results website. Can you issue them to me directly?

Login details for the Candidate Results website are issued by Cambridge schools. If you were not issued with login details or have lost them, please contact the exams officer at your school.

Important information:
The Candidate Results website is administered by schools and not by CIE, so CIE is unable to assist if you lose your login details.

I have received X on Result/ No Result/ Pending, what does this mean?

For each qualification these indicate that a result cannot be issued because of absence for the whole or part of the examination in the syllabus, or because of a decision not to issue a result for some other reason.

The exams officer at your school will be able to provide advice and guidance on all aspects of the exam process including your examination results, certificates and results enquiries.

Please read more on what are the IGCSE grading means HERE.

How do I submit an enquiry about results?

Cambridge cannot accept enquiries about results directly from candidates or parents but if you speak to the exams officer at your school / exam centre, they will be able to help you.

You may find all answers to general queries about results on CIE’s website. Download A Guide to Enquiries About Results and Appeals to know more about the processes.

I deserve a better grade than the one I was awarded. What can I do?

The exams officer at your school / exam centre will be able to help you so please contact them for further information. They will be able to provide advice and guidance on all aspects of the exam process including your exam results and certificates.

When will I get my hard copy Statement of Results?

Schools outside the UK will be sent hard copy Statements of Results in late August for June series, and in late January for November series.

UK schools no longer receive hard copy Statements of Results, but can download electronic copies from the CIE Direct homepage when results are released online. Six weeks after results release, Statements of Results will be removed from the CIE Direct homepage. To access them you will need to log in to CIE Direct, visit the ‘Administer Exams’ section and click on the ‘File Transfers’ tab.

If your school is in the UK, your exams officer will be able to provide you with a print-out of your statement of results. If you have any further questions, please speak to the exams officer at your school.

Missing and/or Incorrect Statements of Results

What should schools do if their Statement of Results are missing?

If your school is outside the UK, hard copy Statements of Results will be despatched in late August. In the instant that you do not receive your Statements of Results, please email CIE with your Centre number in the subject line. If your Centre is in the UK, you will not receive hard copy statements of results. You can download statements from the CIE Direct homepage or from your MIS package when results are released online. Six weeks after results release, Statements of Results will be removed from the CIE Direct homepage. To access them you will need to log in to CIE Direct, visit the ‘Administer Exams section and click on the ‘File Transfers’ tab. Please contact CIE if your statements are not available to download.

What should schools do if the information on the Statement of Results is incorrect?

Schools should contact CIE immediately with details of any errors in school or candidate names on Statements of Results. So that the required amendments can be made before final certificates are issued. An administrative fee is payable on requests for name amendments received after the following dates:

– 15 September for the June examination series
– 14 February for the November examination series

When will certificates be issued?

Certificates will be sent to Cambridge schools by the middle of October for June series, and by the middle of March for November series. If you have any further questions, please speak to the exams officer at your school / exam centre.

The school name will not appear on certificates issued to private candidates.

My university will not accept the provisional results provided by Cambridge. What can I do?

Candidates can apply for a Certifying Statement of Results to be sent directly to universities or other institutions. This is an official document issued by Cambridge which shows the grades obtained by a candidate in a given examination series.

You may request this service by submitting a Priority Results Information Application Form. This form includes full details and costs of this service.

What happens if I get a lower grade when I resit my examination?

If you resit a Cambridge examination, you will simply have two results for that qualification. It is then at your discretion which grade you choose to represent your level of attainment.

The final mark sheet will only state information regarding the corresponding examination series. So, there would be no indication of the amount of attempts you have taken at an examination.

What is a Verification of Results?

Verification is a letter, confirming details and grades of a certificate supplied to Cambridge from a third party on behalf of an individual candidate.

Cambridge will verify a candidate’s results to third parties (i.e. university, employer, etc.) at the request of a candidate, but not directly to the candidate. Cambridge will check the result of each applicant against its permanent record. The verification supplied is based wholly on that record.

A third party requiring verification of a candidate’s results can, with the candidate’s permission, apply for our Third Party Verification of Results service. You may obtain the appropriate application form from CIE’s website. Please note that a copy of results is not sent with this service. If a hard copy of results is required, please apply for a certifying statement of results.

I have lost my IGCSE certificates, what should I do?

If you have lost your exam results certificate, or need another copy of your results, CIE can issue you with a certifying statement. If you would like to receive a certifying statement, please complete the application form HERE.

The form explains what you need to do before CIE can send a certifying statement either directly to you or to any public institution. The certifying statement shows all grades, except ‘UNGRADED’, ‘NO RESULT’, ‘PENDING’ or ‘TO BE ISSUED’ results, obtained by the candidate at a single examination series.

A certifying statement will be accepted by universities and other institutions as proof of your examination results. Correctly submitted applications will be dealt with within four weeks of receipt.

* Note: Relevant info taken from CIE.